Your privacy matters. This Privacy Policy explains what personal information Starry J Consulting collects, how it is used, and your rights regarding that information. By using this website, you agree to the practices described below.

1. Who We Are

Starry J Consulting is an online wellness education business owned and operated by Starry Jhoun, L.Ac. Our website is located at www.starryjconsulting.com. For privacy-related questions, contact us at [email protected].

2. Information We Collect

We collect personal information in the following ways:

When you opt in to a lead magnet or free resource: We collect your name and email address to deliver the requested resource and send you related educational content.

When you register for a webinar: We collect your name and email address to send you access details, reminders, and follow-up communications.

When you book a discovery call: We collect your name, email address, and any information you provide through the scheduling form to prepare for your call.

When you enroll in a program: We collect your name, email address, billing information, and any health-related information you voluntarily share during onboarding. Billing and payment data is processed securely through our payment processor and is not stored on our servers.

When you visit our website: We automatically collect standard usage data including your IP address, browser type, pages visited, and time spent on the site. This is collected through cookies and analytics tools.

When you contact us directly: We collect any information you choose to share via email or contact forms.

3. How We Use Your Information

We use the information we collect to:

Deliver the resources, programs, or services you requested

Send you educational content, newsletters, and program-related communications

Follow up after webinars or discovery calls

Process payments and manage your program enrollment

Improve our website and understand how visitors use it

Comply with legal obligations

We do not sell your personal information to third parties. Ever.

4. Email Communications

When you opt in to receive communications from Starry J Consulting, you may receive:

Your requested free resource or lead magnet

Educational emails related to hormonal health, weight loss, and wellness

Invitations to webinars, programs, or discovery calls

Promotional emails about our offerings

You may unsubscribe at any time by clicking the "unsubscribe" link in any email. Please allow up to 10 business days for removal to process.

5. Platform and Third-Party Services

Our website and programs are hosted on Kajabi. When you interact with our site, purchase a program, or join our email list, your information is stored and processed within Kajabi's platform. You can review Kajabi's privacy policy at kajabi.com.

We also use the following third-party tools, each with their own privacy practices:

Email marketing platform (Kajabi or connected service): manages subscriber lists and email delivery

Scheduling tool (pages.starryjconsulting.com/calendar): collects name and email for call booking

Payment processors (Stripe or similar): handles billing securely — we do not store your full payment details

Facebook / Meta: if you join our Facebook group or interact with our Facebook page or ads, Meta's privacy policy applies to that data

Zoom: if you attend a webinar or coaching call via Zoom, Zoom's privacy policy applies

Analytics tools: we may use tools such as Google Analytics to understand website traffic

6. Cookies

This website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze site traffic.

Types of cookies we use:

Essential cookies: Required for basic website functionality

Analytics cookies: Help us understand how visitors use our site so we can improve it

Marketing cookies: May be set by third-party platforms (such as Meta) when you interact with our ads or embedded content

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Health Information

If you voluntarily share health-related information — such as symptoms, diagnoses, or health history — through a discovery call intake form, program onboarding, or direct communication, that information is used solely to better support you within our programs. It is not sold, shared with third parties, or used for any other purpose.

Please note that submitting health information to Starry J Consulting does not create a practitioner-patient relationship. See our Terms and Conditions for full details.

8. How Long We Retain Your Data

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you unsubscribe from our email list, your email address is removed from active communications. If you request full deletion of your data, we will honor that request except where we are legally required to retain certain records.

9. Your Rights

You have the right to:

Access the personal information we hold about you

Correct inaccurate information

Request deletion of your personal data (subject to legal retention requirements)

Opt out of marketing communications at any time

Request a copy of your data in a portable format

To exercise any of these rights, email us at [email protected].

10. Children's Privacy

This website and its programs are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us immediately and we will delete it.

11. Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.

13. Contact

For any questions about this Privacy Policy or your personal data, contact us at:

Email: [email protected] Website: www.starryjconsulting.com